M-BLOG

We know that when it comes to finding the right storage solution for you, it's best to do your research. That's why we've answered your most common questions and popped them together neatly in one bite-sized blog!

Where are you based?

We are located near Saint Austell, Cornwall and Based in a central and easy-to-access location just off the A30. We are ideally placed to help you with all your self-storage needs. 

What kind of security do your storage units offer?

We take the security of your belongings very seriously. Our centres are equipped with sophisticated alarm systems and 24-hour CCTV surveillance. Access to the stores is strictly controlled and monitored. Your unit is secured by your own padlock - which only you have the key to.

Do I need my own padlock?

You are the only person with access to your self-storage unit so we recommend it is properly secured with a suitable padlock sourced by yourself. Bring your own or alternatively, we can supply you with one at a small additional cost.

How much does it cost to store with M-Store?

The price of storage is based on the size of the room you need. Our online estimator will give you an indication of the size of the unit that you need and the price. If you turn up and its too big or small we will try and get you into another available unit.

Why are your online prices unlike other operators?

We know when you surf the internet you are looking for information straight away and that includes the price. That's why we show you our standard prices and back it up with our price promise so you know immediately and without leaving your details what it will cost. If you want a formal quote then we will supply this. When you sign up our staff will tell you whether you are entitled to any further discounts or offers.

What is the minimum rental period?

The minimum rental period at M-Store is 1 month.

How long can I stay?

You are welcome to stay with us as long as you want.

How quickly can I move in?

You can move in straight away. We will just need you to provide some ID and a method of payment and you can be in whatever space we have available immediately. If you want to pay by direct debit in future, then just bring your bank details.

What's included in the price?

The price you are quoted includes your storage charge and VAT. If you are a business any VAT chargeable will be separately identified. In addition to the storage charge you will need a padlock and you will need to ensure you have insurance. A refundable security deposit will also be taken equal to four week's storage charge. This is then refunded when you vacate.

Do I pay weekly or monthly?

We will take payment by Direct Debit or Credit Card each month on or around the date when you took occupation.

Do you offer discounts?

Yes - we have a variety of discounts and offers in place at any one time. From introductory offers to discounts for existing customers of our property business.

Do I need insurance?

Yes - you must have insurance whilst in our facility and you must declare the value of your goods at the time of signing-up. We can offer you coverage under our own policy at competitive rates too.

Can I access my belongings whenever I want?

Yes - you will be given an electronic access card and PIN code to access the facility and you will hold the key to your own unit.

Can I move to another unit?

Yes - if you'd like to move and we have available space, then this can be arranged by our staff.

So there you have it! Your most common questions answered. If you have any other questions that we may not have covered here, please feel free to give our friendly M-Store Team a call on 01726 890880 or email enquiries@m-store.biz and they will be happy to help.